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Organizational Risk Management with Gordon Graham
This video introduces “The Five Pillars of Success.” When the leadership of a public water system focuses on getting and keeping good PEOPLE, building good POLICY, assuring great initial and ongoing TRAINING, providing adequate SUPERVISION, and having a viable DISCIPLINE process in place to address employees who do not follow organizational policy – you will dramatically increase the probability of “tasks, incidents and events” ending up “going right” thus avoiding nasty consequences.